Jackpot City

JackpotCity Casino Review

JackpotCity Casino is one of the oldest and most reputable online casinos in the market. Read on to find out all the intricacies of JackpotCity Casino.
JackpotCity Casino in a nutshell:
JackpotCity Casino

JackpotCity online casino is a household name in the world of online casinos and one of the oldest online casinos on the market. It was established back in 1998 by Brayton Ltd., a company associated with Digimedia Limited Casinos group that owns several other successful casino businesses, such as Lucky Nugget Casino, River Belle Casino, Spin Palace Casino, King Neptune Casino, and many others.

JackpotCity Casino is powered by Microgaming’s software, one of the biggest names in the software production business, with more than 20 years of experience. The gaming catalog at JackpotCity Casino is one of their biggest selling points, as there are over 500 different slots, table games, video poker, live casino games, and many other types of casino games.

Although coming from a single software provider, these RNG-powered games are highly versatile and have superb gameplay features, as well as substantial jackpot prizes, especially the progressive jackpot games. Some of the most popular titles you can encounter are Thunderstruck, Avalon, Mermaids Millions, Tomb Raider, Break da Bank, European Blackjack, and many others.

While browsing JackpotCity Casino and playing some of the games offered there, you can rest assured knowing you are playing in a licensed and regulated casino. JackpotCity Casino is licensed by reputable gambling jurisdictions such as Malta Gaming Authority — a world leader in the field. As a licensed casino, JackpotCity Casino has proven that the outcomes of their games are completely random and fair.

One of the crucial segments of every functioning online casino is the banking segment. JackpotCity proudly claims to have one of the most diverse banking sections with not only globally acclaimed methods, but also local payment methods to suit the need of players coming from numerous European markets.

On top of the gaming catalog, top-notch security, and numerous reliable payment methods, JackpotCity Casino also offers hefty welcome bonuses, VIP loyalty schemes, and other lucrative promotions.

Let’s take a closer look at JackpotCity Casino and scrutinize all important aspects to conclude why it is worth playing at JackpotCity.

JackpotCity Casino Bonuses and Promotions

BonusJackpotCity wants you to start your adventure with a bang, and that is why they have come up with these incredibly enticing welcome bonuses and other casino promotions that can help you get the best value for your money. Let’s take a closer look at the bonus section of JackpotCity.

The Welcome Package

WelcomePlayers from Europe and the rest of the world have several reasons to feel happy about joining JackpotCity. Right from the get-go, all newly-registered players are offered a superb deposit welcome bonus by JackpotCity worth up to €1,600 in bonus funds.

The JackpotCity welcome bonus is a 100% deposit match bonus offer, which means that players are going to double their balance with the bonus cash JackpotCity generously gives. What’s more, new players are going to get not only a 100% deposit match bonus for their first deposit but three subsequent ones as well. The entire welcome package is worth up to €1,600 in bonus funds and each of the four qualifying deposits is a 100% deposit match bonus.

The bonus structure can be presented as follows:

The JackpotCity Casino welcome bonus belongs to the group of deposit match bonuses, which means players need to make a qualifying deposit before becoming eligible to claim the bonus. The minimum required deposit to get hold of the bonus is €10, and this minimum deposit limit applies to each of the four deposits that the welcome bonus is composed of.

As is usually the case with all online casino bonuses, this one also has specific requirements and terms of use players need to be aware of. Apart from the minimum deposit requirement, another important aspect of the terms and conditions of the welcome bonus in JackpotCity Casino is the wagering requirement.

The wagering requirement represents a number of times a player needs to wager the amount of the bonus before being able to cash out the winnings generated from the bonus. The JackpotCity Casino’s welcome bonus has a 50x wagering requirement, which is close to the upper limits of the industry’s average.

Another important aspect of meeting the wagering requirements is that not all casino games contribute towards meeting the wagering requirements to the same extent. Namely, all bets placed on slots, keno, and scratch card games contribute 100% towards meeting the requirement, while all bets on video poker contribute 10% towards meeting the requirement. On the other hand, Classic Blackjack games, All Aces Video Poker, and all Jacks or Better Video Poker contribute only 2% towards meeting the requirement.

It is also worth noting that all new players are required to claim sign-up offers within 7 days from the date of their registration in JackpotCity Casino; otherwise, all bonus funds will go to waste.

Moreover, the bonus funds have a 2-month expiration date, which is a lot longer than most other online casinos offer. If the bonus funds are not used within the indicated period, the bonus cash will be forfeited to the casino.

Loyalty Program

Climb LevelsFrom the moment you register an account in JackpotCity Casino and start playing, you will get a unique opportunity to participate in JackpotCity’s Loyalty Program. The Loyalty Program consists of six different levels where each of the levels is jam-packed with incredible bonuses and gifts such as free spins, cashback offers, and many other perks.

Moving up the levels is done by accruing as many Loyalty Points as possible. Loyalty Points are awarded for each real money bet you place on all JackpotCity Casino games. Once you stack up enough Loyalty Points, you will move to higher levels and be able to exchange the Loyalty Points for some generous prizes like free spins on selected slots, bonus cash, daily specials, cashback bonuses, and many others.

JackpotCity has also prepared a real Loyalty Program treat for all newly registered players. Namely, all players who make the first deposit will receive a Loyalty boost in the form of 2500 Loyalty Points absolutely for free. This will take them past the first Bronze Level straight to the Silver Level.

The six levels of the JackpotCity Loyalty programs are:

Every real money €1 bet placed on slots will accumulate 1 Loyalty Point. The situation changes a bit when playing table games and video poker. For example, €5 on table games corresponds to 1 Loyalty Point, while you need to wager €20 on video poker to accumulate 1 Loyalty Point.

The status of your points, the prizes you can exchange them for, and all other details are presented in the Loyalty section of your account so that you keep track of all the action.

VIP Program

VIPPlayers who are willing to spend big bucks in JackpotCity Casino will enjoy a special VIP status that takes the playing experience to a whole new level. High-rollers and players who frequently play on the JackpotCity site will have a chance to win more free spins, bonus cash, daily specials, cashback bonuses, and even customized customer support from VIP hosts 24/7.

Other Bonuses

Bonus TimeFrequently, players can expect to see a variety of daily, weekly, and monthly promotions from JackpotCity Casino. These bonuses and promotions can be activated with successful deposits on a particular day, and the number of different gifts is astounding. You can win bonus cash and casino credits, free spins, and even cruises, holidays, and gadgets that tech-savvy players will know how to appreciate.

Also, the JackpotCity Casino bonus page is no stranger to regular midweek and weekend reload bonuses awarded to players based on their playing activity in the preceding weeks. Watch out for those bonus updates you receive by email so that you can get something out of your losses as well.

How to Create a JackpotCity Casino Account

Create an AccountThe process of setting up an account in JackpotCity Casino is a very straightforward one and quite similar to what you are accustomed to seeing in most online casinos. Let’s breakdown the process for you in a step-by-step fashion:

How to Claim the Welcome Bonus Package

Claim BonusNow that you have successfully logged in to your JackpotCity Casino account, you can go on to claim the welcome bonus package. To do so, you need to complete these steps:

JackpotCity Casino Website — User Experience, Design, and Availability

User ExperienceJackpotCity Casino has some of the most recognizable layouts in the world of online casinos with its purple and black color design and shimmering night lights of the big JackpotCity dominating the background. The website is not burdened with too many flashy images and huge banners, and everything is neatly organized so that players can navigate easily to all sections of the site.

It is precisely the navigation on the site that helps Jackpot Casino score high on the user experience criteria list. The main tabs featuring Casino Games, Promotions, Banking Options, information on the Loyalty Program, and the Customer Support Team are all accessed right on the homepage, so you don’t need to look far and wide to locate them, as is the case with many online casinos. What’s more, the JackpotCity Casino’s site can be browsed not only in English but in 34 other languages as well, which is pretty impressive.

Additional sections and more detailed information can be found at the bottom of the homepage. By scrolling down to get there, you will have a chance to read more about the casino and its services and get acquainted with all that JackpotCity Casino has to offer.

JackpotCity Casino is largely focused on the regulated European markets, which is why most European players can access it. However, due to some legal conundrums and technicalities, players from certain countries are not allowed to register their accounts in JackpotCity Casino. The list of restricted countries is as follows:

JackpotCity Casino Software

MedalThe JackpotCity Casino gaming portfolio is solely powered by Microgaming, a true powerhouse in the world of online casino software providers that was established back in 1994. The partnership with Microgaming has brought JackpotCity Casino the needed recognition and respect from players, given how notable Microgaming’s software is on the market.

The gaming catalog features not only different types of slots and table casino games but live casino games as well. The Live Casino section in JackpotCity is brought by the leading live casino software provider Evolution Gaming that is in charge of bringing the atmosphere of Las Vegas’s land-based casinos straight to your computer and mobile screen.

Some might think that the lack of other providers limits the gaming choice a bit, but Microgaming’s and Evolution Gaming’s games offer an excellent gaming variety. There are more than 500 different state-of-the-art games with cutting-edge gameplay and prizes. These providers offer software solutions verified by the leading gambling jurisdictions such as the Malta Gambling Authority and the United Kingdom Gambling Commission, putting players at ease when it comes to fairness and security.

When you add the seal of approval by the world’s leading independent software auditing agency eCOGRA to the mix, it’s safe to say the JackpotCity Casino’s software is a premier choice.

Moreover, most games offered by JackpotCity can be played for free, which is a great way to test the games before deciding to wager real money. Free games function in the same way as real money ones, with all the same playing features, an RTP, and functions, so you can see how they operate without risking your money.

JackpotCity Casino Games

Game SelectionThe gaming catalog in JackpotCity Casino might not be the biggest one out there but is certainly quite diverse. There are over 500 different games, carefully organized into particular sections such as Slots, Blackjack, Roulette, Live Dealer, and Online Bingo. Thanks to a sophisticated and user-friendly lobby, you can quickly navigate to your preferred choice of games and browse the latest great baccarat, keno, scratchcards, sic bo, craps, and video poker titles, along with live dealer versions of roulette, baccarat and blackjack.

The majority of games belong to the category of slots, as is usual in most online casinos, but the choice of table games and bingo is not negligible either. All games are accessible via all types of desktop and mobile devices thanks to the latest technological solutions Microgaming and Evolution Gaming employ to deliver the games, such as HTML5 technology.

These latest technologies allow players to access the games in their instant-play modes without having to install additional software and programs. All games are perfectly scalable to fit different screen sizes and feature superb visual and audio effects.

JackpotCity Casino Slots

SlotsThere are over 300 different slots to choose from when browsing the JackpotCity Casino’s Slots section, and you will be spoilt for choice when it comes to the available titles. Microgaming brings you a diverse range of slots, starting with classic titles and going all the way to the latest progressive slots with life-changing jackpot prizes. Most slots are 3 and 5-reel ones with multiple paylines, bonus features, and symbols.

The themes featured in Microgaming slots range from classic fruit slots with retro design and feel to them to the latest TV shows, cartoons, and blockbuster movies which you can see in slots such as Game of Thrones, Bridesmaids, Tomb Raider and Terminator 2.

Should you choose to opt for the most popular titles by Microgaming, you can enjoy the top slot titles such as Thunderstruck I and II, Avalon, Immortal Romance, Jungle Jim El Dorado, Clash of the Titans, Big Kahuna, and many others. The gaming catalog is constantly replenished with new releases, so don’t be surprised if you see the latest slots such as The Vault, Treasure Skyland, and African Spins.

Probably the most popular slots by Microgaming are the progressive jackpot slots. JackpotCity Casino has the best global jackpot progressive slots in store for you, with leading titles such as Mega Moolah, Mermaids Millions, King Cashalot, and many others. The current progressive jackpots of these slots are displayed in the gaming section and often reach tens of millions of euros.

The biggest payout ever recorded was on Mega Moolah in 2018, and the sum won was over €18 million, beating the previous Mega Moolah record that even held the title of the biggest jackpot in the Guinness Book of World Records. Well, not anymore.

Table Games

Table GamesSlots might be the biggest and most popular category of casino games but certainly are not the only one. JackpotCity Casino also offers a variety of table casino games, predominantly blackjack and roulette, but also craps, baccarat, keno, scratchcards, sic bo, and many others.

The most popular versions of roulette you can find are American, European, and French Roulette. These versions of the famed casino games can also appear in many other forms, such as Multiplayer Roulette, Multi-Wheel Roulette, and even roulette games with progressive jackpots.

The main difference between these varieties is the number of pockets and payouts, where the American Roulette has 38 pockets and slightly lower payouts than its French and European counterparts that have bigger payouts and 37 pockets. Some of these roulette versions have been recently developed exclusively for Microgaming by Switch Studios and are highly innovative and beautifully rendered in 3D to get the best aesthetic and gaming experience possible.

On the other hand, you can also find 40 different online blackjack versions, including the classic Gold Series Blackjack games such as Atlantic City Blackjack, Vegas Strip, Vegas Strip Multi-Hand, and Hi-Lo Premier Blackjack. Apart from these classic table blackjack versions, the JackpotCity offers new Microgaming releases, such as Vegas Single Deck Blackjack and Classic Six Deck Blackjack.

Live Dealer Games

DealerEvolution Gaming is widely regarded as the best live casino software development company, with over 100 different live casino games. JackpotCity Casino offers Live Dealer Blackjack, Roulette, Baccarat and so many more exciting games from Evolution Gaming.

JackpotCity’s Live Casino lobby is teeming with playing features and controls that bring about a gaming experience closest to the one you get in real brick and mortar casinos. You can chat with dealers and players, see the betting history, hot and cold streaks, toggle between landscape and portrait modes that are perfect for mobile devices, and much more.

All live feeds are streamed in HD resolution from Evolution Gaming studios and even some real land-based casinos across Europe, which represents a hybrid version of online and land-based casino gaming.

Some of the most popular titles you can find are Immersive Roulette, Infinite Blackjack, Lightning Baccarat, Live Baccarat Squeeze, Speed Roulette, and many others.

Apart from Live Roulette, Baccarat, and Blackjack games players can play in English, there are also games with dealers who speak Spanish, Russian, French, German, and other languages that dominate Europe.

Video Poker and Online Bingo

BingoJackpotCity Casino is also home to some of the most exciting video poker and online bingo games in the market. Microgaming is a well-known producer of video poker games with numerous titles such as Jacks or Better, Deuces Wild, Tens or Better, All Aces, Joker Poker, Double Joker Poker, and many others. These video poker games are a perfect choice for all players who prefer the retro-style casino games we used to see in gaming parlors of old.

On top of dozens of these video poker games, JackpotCity Casino has a wide array of online bingo games that bring the nail-biting action of bingo halls straight to your screens. There are a couple of types of online bingo JackpotCity offers in one of its three online bingo rooms. The players from Europe prefer the old-school 90-ball Bingo, while the players from the USA prefer the 75-ball bingo that was developed in the USA.

The 90-ball version has a playing grid composed of 3 rows and 9 columns, where in each row there are 5 squares containing a number between 1 and 90. You can win three different prizes in each game, where the third one you win when the majority of your numbers get drawn pays the most.

In the 75-ball version, the playing grid has 5 rows with 5 columns and a central square that will always be pre-marked as the free space. The remaining squares contain numbers from 1 to 75. The 75-ball version has faster gameplay than the 90-ball version and a single prize.

JackpotCity Casino Banking

BankWe have to give credit where credit is due, and considering the variety of deposit and withdrawal payment methods in JackpotCity Casino, credit is certainly due here. There is a wide variety of payment methods players can use. It enlists both the internationally acclaimed methods and locally preferred ones, which is particularly important for European players.

Many different types of payment methods are available in JackpotCity Casino, starting with e-wallets, credit/debit cards, online and mobile banking methods, bank transfers, prepaid cards, vouchers, and many others.

Probably one of the most important highlights here would be the option to play not only in EUR, but in thirteen other currencies as well, like USD, CAD, NOK, GBP, RUB, and many others. Having so many currencies to choose from means that you can opt for your local currency and avoid currency conversion rates and fees.

Some of the most popular methods used in JackpotCity Casino are the world’s leading forms of payments, like Visa, Mastercard, and Maestro credit/debit cards, e-wallets — Skrill, PayPal, Neteller, and ecoPayz, prepaid cards and vouchers such as Neosurf, Astropay and Paysafecard.

However, JackpotCity’s bread and butter is the number of locally available payment methods for European players. For example, players from Germany and Scandinavian countries can choose Giropay to perform their deposits, while Finnish players can opt for Euteller deposits made available exclusively for them. Italians can opt for Postepay (also known as Poste Italiane card) which is available at the Italian post office. German and Austrian players can also enjoy Klarna online bank transfers that most banks in Germany and Austria support.

On the other hand, Russian players can opt for their online banking methods, such as Moneta Ru, and e-wallets such as Yandex Money and Qiwi. Even players from Poland and Greece can use local payment methods, namely Przelewy 24 and MoneySafe, to complete their deposits.

All performed deposits and withdrawals incur no fees by JackpotCity Casino, while some financial institutions handling the transactions may charge a certain fee. Also, all deposits are completed instantly, while the withdrawals may take from 24 to 48 hours for e-wallets, and from 2 to 7 business days for bank transfers, credit card transactions, and some online banking methods.

The minimum deposit limit is €10, while there are no maximum deposit limits imposed by JackpotCity Casino, only the payment processor. The same limits apply to withdrawals as well.

Here are the tables with all the methods listed for deposits. Note that not all methods can be used in all jurisdictions.

Deposit options: Visa, MasterCard, Maestro, Skrill, Neteller, Paysafecard, Interac Online, Abaqoos, Astropay, Boleto Bancario, Bank Transfer by Citadel, Bank Transfer, DineroMail, eCheck, ecoPayz, ePlatby for eKonto, Entropay, EPS, Euteller, Moneta Ru, Giropay, iDebit, Instadebit, Lobanet, Neosurf, Pago Efectivo, PayPal, Postepay, Przlewy 24, PugglePay, Qiwi, Klarna, Teleingreso, Todito Cash, Trustly, WebMoney, Yandex, MoneySafe
Minimum deposit: €10
Fees: None
Accepted currency: EUR, USD, GBP, CAD, NZD, THB, BRL, MXN, PLN, SEK, ARS, INR
Payout options: Debit/Credit cards, e-Wallets, Bank Transfer, and more

The list of withdrawal methods is a bit shorter but equally as diverse:

Withdrawal options: Visa, MasterCard, Maestro, Skrill, Neteller, Bank Transfer, eCheck, ecoPayz, ePlatby for eKonto, Entropay, iDebit, Instadebit, Lobanet, Moneta RU, PayPal, Postepay, Qiwi, WebMoney, Yandex
Minimum withdrawal: €10
Fees: None
Accepted currency: EUR, USD, GBP, CAD, NZD, THB, BRL, MXN, PLN, SEK, ARS, INR
Payout options: Debit/Credit cards, e-Wallets, Bank Transfer, and more

Licensing and Security

LicenseJackpotCity Casino is a paragon in terms of their approach to fair and regulated gaming. JackpotCity Casino is a Malta-based company, which means they needed to go through a highly-detailed verification process in order to obtain the Malta Gaming Authority license (MGA/B2C/145/2007) that is often considered one of the most reputable gaming licenses in the world. On top of the MGA license, JackpotCity Casino also managed to obtain a license by the Kahnawake Gaming Commission (license number: 00812) — a valid jurisdiction in Canada.

On top of these gaming licenses, the JackpotCity Casino’s RNG software has been tested by none other than the independent auditing agency eCOGRA, a giant in the software testing business.

Moreover, all transactions and personal and payment details are protected by the latest 128-bit SSL encryption methods that prevent any third party intrusion.

Also, when you consider the fact that the gaming catalog in JackpotCity Casino is powered by the Microgaming and Evolution Gaming software, you can rest assured that these software solutions have been further licensed by other reputable gaming jurisdictions, such as the United Kingdom Gambling Commission, the Alderney Gambling Control Commission, and many others.

Furthermore, JackpotCity Casino is big on Responsible Gaming Policy, which is why they formed partnerships with Gambleaware, Gambling Therapy, and other organizations that work on providing a safe gambling environment and protecting vulnerable groups. There are self-exclusion schemes and other means of protecting players who are in danger of stepping the line between gambling for fun and compulsive gambling.

Mobile Casino

MobileBeing able to play casino games on the go has become an imperative for most online casino players, and JackpotCity Casino knows this for a fact. This is why they have enabled players to access the JackpotCity Casino gaming catalog through their mobile browsers on both smartphones and tablets.

The mobile version of the site is compatible with Android, iOS, Blackberry and Windows, as well as all other operating systems. The selection of games mimics the one available in the desktop version of JackpotCity Casino with almost the same number of games. The games found in the JackpotCity Casino portfolio are produced in either non-downloadable Flash or the latest HTML5 technology. These technologies allow them great scalability to fit different screen sizes, as well as top-notch audio and video features that make this instant-play casino experience truly an enjoyable one.

Moreover, JackpotCity Casino has prepared a special treat for mobile casino players who use Android and iOS mobile devices. Namely, JackpotCity Casino has designed dedicated mobile apps for both of these operating systems.

Downloading and installing the mobile casino apps is completed in a matter of minutes; you just need to click on the mobile app download button on the site and follow the instructions. With the native apps, you will have more customization options and even greater stability.

No matter which type of casino games you prefer, be it slots, blackjack, roulette, craps, or poker, you can play them on your mobile device.

Even the Live Casino section is available on all mobile devices thanks to the premium streaming technology from Evolution Gaming. Live casino games are streamed in HD and can be played in landscape and portrait modes, whichever players prefer.

It is also worth noting that the majority of payment systems work on mobile devices as well, so you don’t need to worry about moving the funds to and from your casino account.

Customer Support

Customer SupportShould you need any assistance while browsing JackpotCity Casino, you can always rely on their dependable customer support team. There are several ways in which you can contact them. The fastest one is through Live Chat. It is a 24/7 live chat service available in not just English, but Russian, German, Italian, Spanish, and many more languages. The agents are knowledgeable, friendly, and their response time, in our experience, is between 1 and 5 minutes.

Live chat support is the best way for pressing matters, but if you just want to inquire about a certain aspect of the casino, you can also send them an email at [email protected]. The email customer support is also available 24/7 and in multiple languages.

Also, the customer support team can be reached from both desktop and mobile devices. The mobile customer support team is accessible through both the instant-play casino mode and native mobile apps for Android and iOS devices.


LikeAll things considered, JackpotCity Casino can rightfully bear the name of one of the best online casinos out there. It is a licensed and regulated casino with a very good gaming portfolio powered by the leading software producers. Also, JackpotCity Casino offers a hefty welcome bonus package worth up to €1,600 in bonus funds awarded for the first four deposits new players make.

The design of the site is visually appealing and is not burdened by flashy images and huge promotion banners. The site is also easy to navigate and has a very good response time, regardless of the device you are using, provided you have a stable internet connection.

JackpotCity offers mobile casino players a chance to use the instant-play mobile casino that doesn’t require any software download. However, there are also native mobile apps for Android and iOS devices that score high on the user experience and user interface scales.

There is also a great number of different payment methods to choose from, ranging from e-wallets and bank transfers to mobile banking and prepaid cards. Also, you can play using a number of different currencies, so you don’t have to worry about currency conversion rates.

All in all, players who want to make JackpotCity Casino their first choice have more than one reason to feel happy about their choice.

Frequently Asked Questions